The Strategic Bridge to Your Next Phase of Growth
Main Line engaged Xavier Technology Consulting to conduct a comprehensive assessment of their current IT infrastructure, data center facilities, and IT operational teams. The primary objectives were to provide options for strategic advancement and to deliver prioritized recommendations that identify specific risks within the organization.
Engagement Overview
Xavier Technology Consulting was engaged by Main Line to conduct a holistic assessment of their IT infrastructure, data center facilities, and operational team capabilities. The primary objective was to provide options for strategic advancement while identifying and prioritizing organizational risks.
The engagement followed a structured two-phase methodology. Phase 1 (Discovery) focused on data collection and validation, where Xavier interviewed key stakeholders to understand business models and data flows while auditing physical assets like power, HVAC, and disaster recovery planning. Phase 2 (Evaluation) transitioned into strategic analysis, utilizing "Keep, Stop, Start" workshops to align IT operations with business goals. The project culminated in a final presentation that equipped Main Line leadership with a detailed "Current vs. Desired State" roadmap and a prioritized action plan for infrastructure modernization.
- Full-Stack Inventory & Audit: Completed a detailed inventory and assessment of all infrastructure, databases, and applications, including a review of current cloud initiatives and the IT Service Catalogsupported by robust infrastructure.
- Governance & Compliance Review: assessed the current status of IT governance and security, specifically regarding HIPAA, PCI, and ITIL framework best practices to ensure alignment with industry standards.
- Gap & Risk Analysis: Identified chronic pain points, behavioral patterns, and redundancy availability issues through one-on-one interviews with key personnel.
- Documentation Modernization: Created and updated essential architectural drawings, blueprints, and post-analysis reports to reflect the accurate state of the environment.
- Strategic Alignment Workshops: Facilitated collaborative workshops with IT staff and business leaders to challenge assumptions and generate a "Keep, Stop & Start Doing" list.
- Roadmap Delivery: Presented a final "Current & Desired States" strategy, including a prioritized list of recommendations and a risk assessment detailing severity, timeline, and financial impact.
- Succession Planning: Designed and executed a transition plan to onboard and coach new IT Directors.
The Impact
The engagement transformed Main Line’s technology posture by replacing operational assumptions with a validated, data-driven strategy. By conducting a deep-dive audit of the entire IT landscape—ranging from data center power and HVAC to team capabilities and application inventories—the assessment exposed critical infrastructure gaps and prioritized risks based on their financial severity and timeline. This rigorous process culminated in a unified "Current versus Desired State" roadmap and updated architectural blueprints, empowering leadership to make informed investment decisions while ensuring the IT team was operationally aligned to support the organization's future growth.
Call to Action: Ready to validate your infrastructure and align IT with your business goals? Contact us today to schedule a comprehensive technology assessment and turn your operational risks into a strategic advantage.
Project Information
- Client Main Line Health, PA
- Strategy Advisor, IT Assessments Service
- Sector Healthcare
- Date July 22, 2018